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The O'krent Floors

Customer Advantage

Our Customer Advantage

At O'Krent Floors, we provide better-than-manufacturer warranties on premium brands.

CLEAN CARPET FOR LIFE

We are the ONLY RETAILER in San Antonio to offer exclusive warranties on our most popular products to keep your home looking beautiful for a lifetime. Our warranty covers:
• Pet stains • Ink stains
• Bleach stains • Soil stains
• Food stains • and ALL stains

The warranty also covers abrasive wear, carpet fading, and comes with a 60-day minimum satisfaction guarantee and a lifetime installation warranty from O’Krent Floors!!

Questions about how to get Clean Carpet for Life? Call or text our team at 210-CARPETS (210-227-7387).

Karastan Advantage

KARASTAN ADVANTAGE

Comparison Chart

As San Antonio's Premiere Karastan Platinum Dealer, we offer a wide selection of Karastan products, including exclusive products and colors only found at a very select number of flooring dealers.

O'Krent Floors offers a premium warranty, beyond the standard flooring store’s warranty. For all Smartstrand and Kashmere fiber Karastan carpet, we proudly carry a 90-day customer satisfaction guarantee. If you are not 100% satisfied with your carpet for any reason, we will replace your carpet for any other flooring of the same fiber of equal or lesser value.

See the comparison charts below for more advantages of shopping with O'Krent Floors.

SmartLIFE Warranty

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Smart Strand Family | O'Krent Floors
Customer Satisfation 90 DAYS
Stairs LIFETIME
Non Prorated LABOR INCLUDED /
TRANSFERABLE
Fade 25 YEARS LIFETIME
Abrasive Wear 25 YEARS LIFETIME
Texture Retention 25 YEARS LIFETIME
Food & Beverage LIFETIME LIFETIME
Pet Stains - All LIFETIME LIFETIME
All Other Stains LIFETIME LIFETIME
Soil Resistance LIFETIME LIFETIME
Delamination LIFETIME LIFETIME
kashmere | O'Krent Floors
Customer Satisfation 90 DAYS
Stairs LIFETIME
Non Prorated LABOR INCLUDED /
TRANSFERABLE
Abrasive Wear 25 YEARS INCLUDED
Food & Beverage LIFETIME LIFETIME
Texture Retention 25 YEARS LIFETIME
Pet Stains - All LIFETIME, Pet Urine Only LIFETIME, Pet Urine Only
All Other Stains LIFETIME LIFETIME
Soil Resistance LIFETIME LIFETIME
Delamination LIFETIME LIFETIME
Fade 25 YEARS 25 YEARS

ANSO Advantage

ANSO ADVANTAGE

Comparison Chart

O'Krent Floors offers the ANSO Guarantee: a premium warranty for all ANSO fiber flooring. ANSO is Shaw’s patented fiber, both durable and stain-resistant. While the average flooring retailer has a limit to the type of stain that is covered and cannot warranty stairs or de-lamination, tuft bind, or edge ravel, O'Krent Floors has you covered.

See the chart below for details on advantages of shopping with O'Krent Floors.

ANSO Limited Residential 25 Year Warranty
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Anso Comparison Chart

Customer Satisfaction 30 DAYS 60 DAYS
Anso Guarantee - All Other Stains LIFETIME, NO LABOR
Stairs COVERED
Delamination, Tuft Bind, Edge Ravel 25 YEARS
Premium Backing (Wrinkle Free) LIMITED* 20 YEARS 25 YEARS
Texture Retention LIMITED* 20 YEARS 25 YEARS
Quality Assurance LIMITED* 20 YEARS 25 YEARS
Abrasive Wear LIMITED* 20 YEARS 25 YEARS
Food & Beverage LIMITED* LIFETIME LIFETIME, INCLUDES LABOR
Pet Stains - All LIMITED* LIFETIME LIFETIME, INCLUDES LABOR
Soil Resistance LIMITED* LIFETIME LIFETIME, INCLUDES LABOR

*Limited: excludes stains from substances such as bleaches, caustic chemicals, insecticides, paints, shoe polish, lipstick, plant food, iodine, very strong dyes, acids, feces, oil-based substances, and vomit. The O'Krent Floors Warranty has a lifetime warranty for material only, on ALL stains.